Operations
Customer Support Agent
Automating customer support with AI agents that know when to escalate.
Recommended agents
AnthropicOpenAIOpenAI
Claude Sonnet 4.6
The workhorse. Faster than Opus, smarter than Haiku, the model most production deployments end up on.
GPT-4o
The omni model. Text, image, audio natively in one system. Speed doubled vs. GPT-4.
OpenAI Assistants API
OpenAI's hosted agent runtime. Threads, tools, file search, code interpreter — managed for you.
Budget pick
Claude Haiku 4.5
$1-$5 per million tokens
Key considerations
- ›Tone consistency
- ›Escalation triggers
- ›Context retention across turns